Payment

PAYMENT POLICY

All prices on Spring & Pivot are displayed in Malaysian Ringgit (MYR) by default.
Customers may view prices in other currencies by selecting the currency selector available on the main page. Once selected, all prices displayed across the website - including checkout, will reflect the chosen currency.

Prices listed exclude shipping costs, duties, taxes, insurance, and any applicable transaction or bank fees, unless expressly stated otherwise.

All watches remain the sole property of Spring & Pivot until payment has been received, verified, and cleared in full. No item will be shipped, released, or handed over prior to full settlement.

ACCEPTED PAYMENT METHODS

Bank Transfer (Direct Arrangement Only)
Bank transfer payments are arranged outside of website checkout. Customers must contact us directly at info@springandpivot.com or via Instagram @spring_pivot to receive payment instructions.
All bank, intermediary, and international transfer charges are borne by the customer.

Credit / Debit Card & Apple Pay
Major credit and debit cards, including Apple Pay, are accepted via secure payment processing through the website checkout.

Cash (Local Only)
Cash payments are accepted by appointment only at Taman Paramount, Malaysia.
Valid identification may be required at the time of payment or collection.

FINAL SALE

All transactions conducted with Spring & Pivot are concluded on a final-sale basis. Customers are responsible for reviewing all product descriptions, images, and specifications carefully and for seeking clarification prior to making payment.

INVOICES & RECEIPTS

Invoices and receipts are issued upon customer request only.

PAYMENT CLEARANCE

Orders are processed only after payment has been fully cleared and confirmed.
Clearance timelines may vary depending on the payment method used.